Frequently Asked Questions

GENERAL VOLUNTEER QUESTIONS

(FOR ONLINE VOLUNTEER-SHIFT SCHEDULER QUESTIONS CLICK HERE OR SCROLL DOWN)

How do I volunteer?

Visit www.chicagoideas.com/volunteer to complete the Contact Form. You will be emailed on September 20th with instructions to schedule your own shifts online on a first come first served basis. Returning volunteers will be emailed on September 14, 2018. If you complete the Contact Form after September 20th, you will be emailed within three business days.

Make a note of the above date in your calendar. If you do not hear from us (check your spam folder), email volunteers@chicagoideas.com letting us know. To ensure you receive our emails, add volunteers@chicagoideas.com to you address book.

When do I volunteer?

Volunteer shifts range from three to five hours long and take place during CIW (October 15th-21st 6:00am to 10:00pm). You decide which Talk(s), Conversation(s), Lab(s), and/or Special Engagement(s) you will volunteer at.

Can I pick my volunteer role?

You will be assigned to your role upon arrival to your shift and your preferences will be taken into consideration. For Volunteer Role Descriptions click here or scroll down.

Will I be trained?

Yes. After you schedule your volunteer shifts click here to RSVP for a Volunteer Training Session.

What incentives does CIW offer to volunteers?

The probability of sitting/standing in on each program you volunteer for; snacks and water during most volunteer shifts; a CIW Volunteer T-Shirt; a discount code for 10% off tickets to all CIW 2018 public Talks, Conversations, and Labs; an invitation to the Volunteer Thank You Soiree; and the opportunity to join our amazing Community of Curiosity!

Can someone I know volunteer too?

Absolutely! Send them to www.chicagoideas.com/volunteer.

Will there be a 2018 Volunteer Thank You Soiree?

Yes! Save The Date: Mon Oct 29, 5p-7p, Downtown. On Thurs Oct 25, volunteers will be emailed a formal invitation (which will include address). You are encouraged to bring a guest!

What if I have other questions?

Contact us at volunteers@chicagoideas.com or (312) 625-5467. We’re happy to help!

Volunteer Role Descriptions:

Activities Station

  • Personable, multi-tasker, and comfortable relaying information
  • Facilitate guests’ participation in various activities in the lobby/reception area

Line Coordinator

  • Vocal, calm, collected, and charismatic
  • Maintain crowd control, line formation, and flow inside and/or outside the venue

Membership Ambassador

  • Personable, comfortable relaying information, and tech savvy
  • Help guests in the lobby sign up for Chicago Ideas memberships using our iPads

Menlo Lounge Usher

  • Direct, personable, alert, calm
  • Ensure that only guests with Menlo Passes are admitted into Menlo Lounge

Theater Usher

  • Direct, personable, and quickly able to calculate numbers
  • Strategically direct guests to their seats and/or distribute event programs
  • Setup reserved seating for Speakers, Press, Sponsors, Members, and YOU(th) prior to theater doors opening

Ticket Scanner

  • Alert, calm, collected, and tech savvy
  • Keep event running smoothly by quickly scanning and/or distributing all guests’ tickets upon entry to the theater

Lab Ambassador

  • Vocal, charismatic, personable, calm, collected
  • Quickly scan guests’ tickets upon entry to the Lab
  • Assist Lab Hosts with additional tasks
  • Act as a CIW Ambassador by welcoming guests and sharing information in front of the group

ONLINE VOLUNTEER-SHIFT SCHEDULER QUESTIONS

When will I have access to the Online Volunteer-Shift Scheduler?

Visit www.chicagoideas.com/volunteer to complete the Contact Form. You will be emailed on September 20th with instructions to schedule your own shifts online on a first come first served basis. Returning volunteers will be emailed on September 14, 2018. If you complete the Contact Form after September 20th, you will be emailed within three business days.

Make a note of the above date in your calendar. If you do not hear from us (check your spam folder), email volunteers@chicagoideas.com letting us know. To ensure you receive our emails, add volunteers@chicagoideas.com to you address book.

How long will it take me to schedule my shifts?

As little as five minutes. But, there are lots of events to browse through…

Can I save my requests before finalizing my schedule?

Yes. Click ‘Next’ before you close your browser.

Can I add shifts to my schedule later?

Please do! Login at www.64hex.com/CIW (after you have been granted access to www.64hex.com/CIW).

Will new events be added to www.64hex.com/CIW?

Yes! Please check www.64hex.com/CIW later to see what has been added.

How many shifts can I schedule myself for?

14 or less. If you want more than 14, contact us volunteers@chicagoideas.com or (312) 625-5467.

A shift I wanted was full, can I still add it to my schedule?

No, but please check www.64hex.com/CIW later to see if there have been any cancellations.To see Open Shifts: on the Shift Requests Page (page 3) click the ‘Hide Full Shifts’ checkbox (below the ‘Date:’ dropdown bar).

How do I view my schedule?

Login at www.64hex.com/CIW.

Can I cancel my shift(s)?

You can’t, but we’re happy to do it for you. If you can’t attend your shift please notify us immediately so we can fill the shift. If you do not attend your scheduled shift(s) without prior cancellation, you may not be able to volunteer in the future. Email volunteers@chicagoideas.com with the subject: CANCEL and include the name(s) of the shift(s) you are cancelling. If you can’t email us, call (312) 625-5467.

What if I have other questions?

Contact us at volunteers@chicagoideas.com or (312) 625-5467. We’re happy to help!

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